Ann Lucas • Red Leaf Organic Coffee • Washington, USA
“Our leadership team has been working with Lee for about one month and although it is early in the process we are already seeing improved communication and way of thinking.
We had a breakdown in communication between our leadership team and our front line employees over the last few years and have had rapid growth during that time where we grew but our communication did not.
Lee knew we had an all team (60 employees) meeting coming up and ask us if we thought about rapping the meeting message to our team to get their attention and show them we were okay to have fun and to let the team have a little giggle on us.
The team meeting was a huge success, we were open about listening now, building our communication together, and transparency. The rap was fun and the team thought we hilarious and it brought a new tone to how we will move forward with our teams.
Lee's recommendations have been transformative for us in our business. The rap message is just one of them, but we are getting more tools each meeting to put in our bucket, and know when to pull them out and use them to continue building our culture by design!
We highly recommend Lee for all the different business challenges you face. We are working in a multi-generational season and Lee has a wealth of knowledge on what each of those generations brings to the table and how to meet the mark with all of them!”
Cafe Owner - Consulting Client