EP 522 Staff vs Automation - Who Will Win? (The Daily Coffee Pro Podcast by MAP IT FORWARD)
The coffee industry is all about creating spaces where people can come together and connect over coffee in beautiful welcoming spaces. As business owners struggle to sustain customer needs in a boom period that coincides with labor shortages, automation is proving to be an attractive alternative to the increased number of challenges 2021 has presented. As these options become more and more enticing for business owners, who will win out as the most necessary asset to cafes and roasteries - automation or staff?
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