The Global Coffee Townhall (English Edition) #147 | The MAP IT FORWARD Coffee Industry Podcast

MAP IT FORWARD, together with our event sponsors Baratza, Cofinet, and Los Pirineos, are proud to present The Global Coffee Townhall - a multilingual, 4 part event taking place in 4 different languages - English, Spanish, Arabic, and Portuguese over the space of a week.

The conversation above is the first of the 4 events and took place on Oct 11, 2021 at 4 pm PT for 2 hours. This discussion was in English and was moderated by MAP IT FORWARD founder Lee Safar and Co-Founder of Pacific Coffee Research (Hawaii), Madeleine Longoria Garcia.

Over 100 people contributed to this discussion live via Zoom and Youtube. Only those with cameras on in Zoom appear on the Youtube Video.

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EP 507 Inflation in the Coffee Industry (The Daily Coffee Pro Podcast by MAP IT FORWARD)

MAP IT FORWARD has been flagging inflation in every facet of the supply chains related to the coffee industry as a concern for our audience since April of this year (2021). For those who paid attention and prepared early, you're are likely to weather the storm ahead better than most because now, inflation is ramping up and hyperinflation is most likely in many countries around the world. In this episode of The Daily Coffee Pro by MAP IT FORWARD we're revisiting what inflation is, why you should care about it, and how it's likely to affect your business!

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EP 506 Make Multiple Revenue Streams Off of Your Coffee (The Daily Coffee Pro Podcast by MAP IT FORWARD)

At MAP IT FORWARD we have a deep belief that the next 12-24 months in the coffee industry (much like the last 12-24 months) are going to require businesses to adapt and innovate just to stay in business. The challenge to stay open is most likely going to be felt by business owners that are experiencing success just as much as those who aren't, but for different reasons. While some will struggle to secure revenue, others will struggle to secure workers. If you're growing quickly but can't secure your workforce, you may be forced to close despite your supposed success. Having multiple revenue streams may be the deciding factor as to whether you survive or not in the tumultuous times ahead.

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EP 505 How Well Do You Know Your Coffee Customer? (The Daily Coffee Pro Podcast by MAP IT FORWARD)

An important element in planning for success in your coffee business is having precise clarity of who your customer is and who your customer isn't. Developing customer persona's is integral it Customer Acquisition Planning for a variety of reasons. In this episode of The Daily Coffee Pro by MAP IT FORWARD, we deep dive into the importance of understanding why not all coffee customers are "the same".

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EP 504 The Burden of Educating Coffee Consumers (The Daily Coffee Pro Podcast by MAP IT FORWARD)

A common theme that came up in our recent event The Global Coffee Townhall was the question "Whose responsibility is it to educate coffee consumers about what's happening with the coffee supply chain?". This question was asked by people across the supply chain at the townhalls and, truth be told, there was no satisfactory answer to the discussion.

At a time of so much turmoil in the value chain, it seems more important than ever to have clarity on this matter. So, who do you think is responsible for educating the consumer?

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EP 503 Become a Coffee Solo Entrepreneur (The Daily Coffee Pro Podcast by MAP IT FORWARD)

So you've been in coffee for some time and, like so many in the industry, you've decided to be a part of The Great Resignation and leave your coffee job. It may be time to start considering the option of becoming a Solo Entrepreneur. In this episode of The Daily Coffee Pro by MAP IT FORWARD, we're exploring why you should absolutely consider this as an option and how you can use your coffee skills and knowledge to go about doing it!

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EP 502 The Coffee Great Resignation (The Daily Coffee Pro Podcast by MAP IT FORWARD)

When governments started giving out stimulus checks at the beginning of the pandemic, labour shortages were being experienced across the hospitality sector. Because these stimulus payments were often more than the wages paid to low-income workers, the general consensus was (as portrayed in the media), that once stimulus payments were taken away, the workforces in hospitality and other affected industries would return. This has not been the case and we are experiencing a phenomenon that's being dubbed "The Great Resignation", where people choose not to return to jobs and professions that don't meet a wider list of priorities in their lives.

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EP 500 The Global Coffee Townhall (The Daily Coffee Pro Podcast by MAP IT FORWARD)

It's our 500th Episode and to celebrate we'd like to talk about our recent success at The Inaugural Global Coffee Townhall that took place in October 2021 with over 600 virtual attendees live over 4 events in 4 different languages (English, Spanish, Arabic, and Portuguese). Let's explore the common themes that ran similar throughout all the discussion and what was unique amongst them!

Special shoutout to the brands that made The Global Coffee Townhall possible: @lospirineoscoffee @cofinet and @baratza

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EP 499 Coffee Customer Acquisition Planning (The Daily Coffee Pro Podcast by MAP IT FORWARD)

We're well into the 4th quarter of 2021 and now is the time to start thinking about your planning for 2022. If you've never intentionally put together a Customer Acquisition Plan for your coffee-focused business (cafe, roastery, podcast, green bean business, brewing equipment, consulting, etc.), you may be surprised by just how much of a game-changer it can be for your business.

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EP 498 - It’s Not All Doom and Gloom for Coffee (The Daily Coffee Pro Podcast by MAP IT FORWARD)

When we look at the future of the coffee industry and take into account the challenges ahead, e.g. lower than usual supply, inflation, logistical issues, labour shortages, etc., it's easy to think that there's a lot of doom and gloom ahead. In this episode of The Daily Coffee Pro by MAP IT FORWARD we're exploring an alternative perspective and how you and the stakeholders in your value chain (including your customers) could benefit from the challenges ahead.

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EP 497 - Automation in Coffee Could Be Your Solution (The Daily Coffee Pro Podcast by MAP IT FORWARD)

With labour shortages arguably here to stay in the hospitality industry, could automation be a valid solution for all the challenges that come with not being able to find staff? Let's deep dive into that in this episode of The Daily Coffee Pro by MAP IT FORWARD.

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EP 496 - Think Outside of the Box - Become a Coffee Consultant (The Daily Coffee Pro Podcast by MAP IT FORWARD)

Traditionally when we think of coffee consultants we think of how they might advise a cafe owner or a roasting company. There are opportunities to re-purpose your skills as a coffee professional inside and outside of the coffee industry if you're prepared to be creative and do the work to build something that could be valuable to many. Find out more in this episode of The Daily Coffee Pro or consider joining our next coffee consultant's 6-week workshop at https://mapitforward.org/coffeeconsultantmastermind.


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EP 495 - The Major Disruptors to the Coffee Industry in Q4 2021 (The Daily Coffee Pro Podcast by MAP IT FORWARD)

As we enter into the final quarter of 2021, there are three main factors that I believe will most shape the landscape - 1. The pandemic 2. Logistics, and 3. The global economy. None of these are new variables to have played a role in shaping 2021 however all are lining up to become more major disruptors at this stage of the year than has been anticipated.

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EP 494 - Is an "All Women's" Group in Coffee Sexist? (The Daily Coffee Pro Podcast by MAP IT FORWARD)

A recent email to come to the podcast included the question "Why aren't women's groups in coffee considered sexist, but if an all men's group got together it would be considered sexist?". In this episode of The Daily Coffee Pro by MAP IT FORWARD we take a look at some ways to break down and explore this question.


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EP 493 - A Question About Gender Pronouns in Coffee (The Daily Coffee Pro Podcast by MAP IT FORWARD)

Recently we received an email that asked two questions, one of which was "Please explain why I have to use these weird gender pronouns with made-up words". I am not an expert on the subject but I will happily share my thoughts on the subject as best as I can in this episode of The Daily Coffee Pro by MAP IT FORWARD available on podcast listening apps and our Youtube channel.

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EP 492 - The Global Coffee Townhall (The Daily Coffee Pro Podcast by MAP IT FORWARD)

MAP IT FORWARD is proud to present our largest event for 2021, the Global Coffee Townhall - and open forum discussion in 4 different languages across 4 different events. All discussions will be unified around one question - "What needs to change in the coffee industry in 2021 and beyond. For details, you can head to https://mapitforward.org/globalcoffeetownhall and pre-register for the event. More details coming very shortly on our mailing list, and socials on @imapitforward and @mapitforwardmiddleeast

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EP 491 - Vaccine Passports and the Coffee Industry (The Daily Coffee Pro Podcast by MAP IT FORWARD)

In this episode of The Daily Coffee Pro by MAP IT FORWARD we're exploring the unintended consequences of the pressures being placed on hospitality venues to police vaccine passports for their potential customers and how this puts our industry in the middle of situations we haven't asked to be responsible for policing.

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EP 490 - Know The Coffee You’re Serving (The Daily Coffee Pro Podcast by MAP IT FORWARD)

An important part of working as a PROFESSIONAL barista is having a fundamental understanding of the product you're serving. This means (at the very least) being able to answer basic questions about the origin of the coffee you're serving and the processing methods of that coffee. In this episode of The Daily Coffee Pro by MAP IT FORWARD, we take a look at how awkward things get when this isn't the case.

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